Frequently asked questions
To take part in Virtual Velo™ , please click on the Register Now button. This will let you set up a fundraising page, choose which distance you want to take part in (100 miles or the Marathon challenge), and which hospital you want to support. You can also add a photo, and say a bit about why you are cycling and supporting your hospital charity. Don't forget to link your chosen fitness app to your page (see "How do I link my fitness app" FAQ).
Once you have set up your Virtual Velo™ challenge page, you can link your chosen fitness app to the page so that all your rides will automatically be uploaded and can be shared with your friends and colleagues. You can link up Strava, MapMyRide and Fitbit. Please follow this link to get instructions on how to link up your app.
No. You can take part in Virtual Velo™ at any age as part of a family group.
Registration for Virtual Velo opened in April, and the challenge will last for a full three months, giving you plenty of time to clock up your mileage. Once you’ve registered, all your miles will count!
No. Every penny counts and we will be extremely grateful for anything that you raise.
The more money we raise together, the more we will be able to do to support our incredible NHS Superheroes.
All riders that complete their 100 mile or Marathon Challenge and raise over £100 will receive a special Virtual Velo™ medal!
Yes you can. Please put on your fundraising page which ward or department you are fundraising for, and we will make sure the money you raise is allocated to that ward or department
Yes. The hospital charity is a group of four hospital charities but has just one charity number. The everydayhero account just picks up the first hospital charity - Queen Elizabeth Hospital Birmingham Charity - but absolutely your fundraising will go to the hospital you have identified you want to support on the registration page.
Your money goes towards providing ‘added extras’ over and above that which the NHS can provide, including equipment, facilities and research.
To join the WhatsApp group, please email your name and mobile phone number to firstname.lastname@example.org and we will add you to the group. We will also ask everyone who sets up a fundraising challenge page if they want to become part of the WhatsApp group.
We will be taking the advice of HM Government on riding as part of a group. As things currently stand we will not be able to ride together in groups, but should that change over the course of the challenge then we will be holding group rides.
Absolutely! You can download the Strava or MapMyRide apps for free if you've got a smart watch/phone or you can add your miles manually to your challenge page.
Yes - you can easily add any offline donations to your fundraising challenge page by clicking on the link to 'add offline donation' on your page.
If you’re not able to get out on a bike, then why not use a static bike at home?
No, Virtual Velo™ is completely free to take part in!
No, whether you cycle two miles to work every day for three months, or you choose to do fewer long-distance cycles, Virtual Velo™ is an event for everyone!
Yes! Everyone taking part in Virtual Velo™ will get one of our hospital charity cycling tops free of charge (like the ones featured on the photos on this site). You will get a cycling top for the hospital you choose to support. In addition to your free cycling top, we have a full range of cycling bib shorts, gilets, jackets, caps and water bottles that you can purchase via the hospital charity - we will send those details out to riders.
Yes! If a number of you would like to set up a team then choose a team manager and then they can set up a team from their fundraising challenge page and invite others to join that team. Then all your fundraising pages will show up on the team page which you can personalise and will show the total miles ridden by the team. This is a great way for groups to achieve the mileage targets when you have a mix of strong cyclists and some beginner level cyclists.
On the Virtual Velo™ homepage there is a "Find a friend" box beneath the leaderboards. Type in their name here and any fundraising challenge pages set up will appear here.
everydayhero and JustGiving are both part of the same company - Blackbaud - that the hospital charity has used for a lot of years to help us raise so much money to support patients and families at our hospitals. For Virtual Velo™ we wanted to have the ability to link the fundraising pages to your fitness apps and that function is currently only available on everydayhero not JustGiving. We think it is still just as easy to donate on both sites!